Help & Troubleshooting
To successfully transfer your data from one Xbox 360 Hard Drive to another Xbox 360 Hard Drive, you must have the following components:
1) Xbox 360 console
2) Two Xbox 360 Hard Drives
3) The data transfer cable
4) The data transfer software ,Here is a direct link to download the software:Please click here
Important:If you want to transfer your saved games and other content from your existing hard drive (the source drive) to a different hard drive (the destination drive), do not attach the destination drive to your Xbox 360 console until you have transferred the contents of the source drive according to the instructions in this section. Any content that you stored on the destination hard drive before the content transfer will be lost.
Transfer content from your existing Xbox 360 Hard Drive
You have the option to perform a one-time transfer of all content from your existing Xbox 360 Hard Drive (source drive) to another Xbox 360 Hard Drive (destination drive). Whether you decide to do this or not, understand that both drives are fully compatible with your Xbox 360 console and will be after the transfer is completed.
Important Content can only ever be moved from a smaller source drive to a destination drive that is the same size or larger and only one time. For example, the following hard drive pairings allow transfer from source to (">") destination:
20GB > 20GB
20GB > 60GB
20GB > 120GB
60GB > 60GB
60GB > 120GB
120GB > 120GB
Note :If you intend to move content from an existing hard drive, such as your 20GB hard drive, to a new destination hard drive, such as to a 60GB hard drive, do not use the destination hard drive before you perform this procedure or you will lose whatever content that you have previously put on that destination drive.
When the transfer is complete, the destination drive will contain all transferable files from the source drive. This includes your saved games and Xbox LIVE downloads. Additionally, the destination drive will contain its preloaded content. The contents of the source drive will be erased.
If you resume use of the source drive after the transfer, be aware that you will not have another opportunity to transfer content directly to your other hard drive. For an easy, portable way to move your saved games or your Xbox LIVE membership between hard drives or to take them with you wherever you go, try the Xbox 360 Memory Unit. The Xbox 360 Memory Unit is sold separately.
Apart from this one-time option to transfer all content to your new hard drive, you cannot copy or move items directly from one hard drive to another, regardless of drive capacity. To copy or move items after the one-time transfer, use the Xbox 360 Memory Unit. Except as detailed in the following procedure, only one hard drive may be connected to your console at a time. The transfer cable cannot be used to transfer data from more than one hard drive or to connect multiple hard drives to your console at the same time.
Note As with any data-transfer process, there is a risk that some or all data may become lost during the transfer process. If you continue with the data-transfer process, you do this at your own risk. Additionally, you agree that Microsoft is not liable for any loss of data that results from the transfer process.
After migrating all the data, you'll need to transfer the licenses for your Arcade games and other content to your new console. With the license transfer tool, you can transfer the licenses of all your previously downloaded content from your old console to the new one.
To Transfer Content from an Existing Xbox 360 20GB Hard Drive to your new Xbox 360 Elite console 250 GB Hard Drive
Turn off both of your consoles and remove the 250GB hard drive from your Xbox 360 Elite console as described in the Xbox 360 Setup manual (Volume 1).
Attach your 20GB hard drive to your Xbox 360 Elite console, and then disconnect all accessories from the console's controller ports.
Connect and turn on a controller, which you'll need during content transfer.
Connect one end of the transfer cable to your 250GB hard drive.
Connect the other end of the transfer cable to the rear USB port of your Xbox 360 Elite console.
Be sure to connect the transfer cable to the back port, not a port on the front of the console.
Insert the included Hard Drive Transfer Disc and follow the on-screen instructions.
To begin using your 250GB hard drive after content transfer is complete, remove your 20GB hard drive from your Elite console and attach your 250GB hard drive as instructed in the Xbox 360 Setup manual (Volume 1).
The transfer cable connects to the 250GB hard drive in only one orientation. Do not force the connector on. Connect the cable in the orientation shown.
1)Depending on the amount of content to be moved, the transfer process can take more than an hour.
2)The Xbox 360 Hard Drive transfer cable is not a PC accessory. It is intended only for connecting the Xbox 360 20GB or Xbox 360 250GB Hard Drive to an Xbox 360 console for data transfer. Damage to your PC or other USB device could occur if you connect the transfer cable to such devices. The cable functions only when used with the supplied transfer software.
3)The transfer cable is intended only for transferring data from your old hard drive to your new hard drive through your console. It is not intended for long-term connection to your console, nor is it intended for use with any other USB host or device. Dispose of the cable in accordance with the Disposal of Waste Electrical and Electronic Equipment guidelines in your Xbox 360 Warranty manual (Volume 2).
4)The Xbox Guide is not available during content transfer.
5)If the transfer is interrupted for any reason, your content will remain on your existing 20-GB hard drive. You can restart the transfer process at any time prior to completion.
6)Once you have transferred the contents of your original hard drive to your 250GB hard drive, you will not be able to move files from one hard drive to another.
Using a USB Storage Device
If you need to move only a small amount of content (such as a gamertag or a saved game), you can use a USB storage device to move the content to your new console.
You can find information about using a USB storage device below:
Setting up your USB storage device
- How do I configure my USB storage device?
Using a compatible flash drive over 1 GB, you can reserve a maximum of 16 GB for profiles, game saves, and downloadable content. To use USB storage, you'll need to configure it first. Plug it in and go to System Settings, Memory, then select your device to start setting it up.
- What if I don't want to erase all the data on my USB storage device, what are my options?
Use the Customize option to choose the amount of space you would like to use on your device. Choosing this option will retain all of your existing content.
- I'm getting a "Performance Warning" message, what does that mean?
If your device doesn't meet Xbox 360 performance recommendations, you may experience significant performance problems playing games from the device or saving games and profiles to it. Buy an Xbox 360-branded USB Flash Drive to ensure optimal performance.
- I'm getting a "Can't Configure"; message, what does that mean?
Your device cannot be used with the USB storage device due to data loss and performance issues. The data loss test checks for speed and integrity of the memory on your specific device. If there are any issues, it will fail the text.
- This USB storage device works just fine on my PC, but why doesn't it work on my Xbox 360?
If the USB storage device does not work at all, then there was a problem accessing the device (for example, it is faulty or write-protected) or it failed the Xbox 360 integrity check. If the USB storage device is configured, but a performance warning is displayed, it's due to the Xbox 360 requiring a higher level of sustained performance than most PC uses.
Frequently asked questions
- Why does Xbox 360 only support 16GB of storage, even though I have a much larger device?
Supporting USB storage devices up to 16GB in size is a huge increase in storage over any solid state memory storage solutions currently available for Xbox 360. Users that need more storage have options in the Xbox 360 hard drives, which are available for purchase separately.
- Why do I only see 1.5GB available on my USB storage device, but my device is 2GB in size?
The Xbox 360 reserves 512MB of storage for system use.
- What other storage options do I have?
The Xbox 360 250GB Hard Drive, available separately, is the best option for media enthusiasts. You'll have plenty of space for games, HD TV and movies, Games on Demand, game demos and add-ons, music, and much more. Certain games still require a hard drive in order to play a system link or Xbox LIVE multiplayer games. For multiplayer gaming, it is recommended you use a hard drive.
Note: The Xbox 360 console can copy a maximum of 16 gigabytes (GB) to a USB storage device. If you need to transfer more than 16 GB of content, you should use the Xbox 360 Hard Drive Transfer Cable.