1.Check if the format of the file is supported by the player.
2.Check if the file is damaged. Play the file on another working device to test.
3.Check if the music file is converted.
4.Some player models may not support music file downloaded from iTunes. It need to convert to the format that the AGPTEK player supports.
5.Reboot the player.
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Why I can’t play the music file
- mambate182
- Posts: 24
- Joined: Mon Jul 17, 2017 1:58 am
Why I can’t play the music file
Postby mambate182 » Fri Mar 02, 2018 6:24 am
Tomorrow is another day.
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- Bluetooth
- ↳ Bluetooth Features for Different Players
- ↳ Bluetooth Re-pair
- ↳ AGPTEK Player cannot be Paired to Bluetooth device
- ↳ Sound Problems When Playing Music via Bluetooth Device
- Charging & Battery
- ↳ Requirements
- ↳ Charging Precautions
- ↳ Factors that Influence the Battery Life
- ↳ Troubleshooting for Short Battery Life
- Memory Card
- ↳ Compatible Memory Card
- ↳ The Solutions When Micro SD Card Can’t be Recognized by the Player
- ↳ Precautions
- ↳ Testing videos of memory card
- Wired Headphones Troubleshooting
- ↳ Sound Only Comes Through One Side of the Headphones or Not At All
- ↳ Troubleshooting for No Sound or Distorted/Intermittent Sound
- Use AGPTEK Player as USB Flash Drive
- ↳ Connect to Computer
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- Upgrade/Flash the Firmware
- ↳ FAQs
- ↳ Computer Configuration Requirements
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- ↳ Uninstall the “Production Tool”
- MP3 Player Troubleshooting
- ↳ Turned Off Automatically After Boot
- ↳ Can’t Play Music File
- ↳ Sound Only Comes Through One Side of the Headphones or Not At All
- ↳ Button Response Failure
- ↳ Player Can’t be Recognized When Connected to Computer
- ↳ The Micro SD Card Inserted in the Player Can’t Be Recognized by Computer
- Reset AGPTEK Player
- ↳ How to Reset AGPTEK Player
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