1.Check if the way you operate is proper. Check if there are music files in your player. (Some models don’t have display screen and you need to connect it to the computer to check on it. AGPTEK player is divided into two buttons operating modes: physical buttons & touch buttons.
For physical buttons: Press the middle part of the corresponding button (button icon)
For touch buttons: Tap the button. If the contact time is too short, the device may not be able to recognize your operation.
2.Reboot the player
3.Flash the firmware.
Note: When solution 1 & 2 don’t work, please contact our customer service for details of solution 3, or refer to our post “Upgrade/Flash the Firmware”
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Button response failure
- mambate182
- Posts: 24
- Joined: Mon Jul 17, 2017 1:58 am
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- Bluetooth
- ↳ Bluetooth Features for Different Players
- ↳ Bluetooth Re-pair
- ↳ AGPTEK Player cannot be Paired to Bluetooth device
- ↳ Sound Problems When Playing Music via Bluetooth Device
- Charging & Battery
- ↳ Requirements
- ↳ Charging Precautions
- ↳ Factors that Influence the Battery Life
- ↳ Troubleshooting for Short Battery Life
- Memory Card
- ↳ Compatible Memory Card
- ↳ The Solutions When Micro SD Card Can’t be Recognized by the Player
- ↳ Precautions
- ↳ Testing videos of memory card
- Wired Headphones Troubleshooting
- ↳ Sound Only Comes Through One Side of the Headphones or Not At All
- ↳ Troubleshooting for No Sound or Distorted/Intermittent Sound
- Use AGPTEK Player as USB Flash Drive
- ↳ Connect to Computer
- ↳ Disconnect from Computer
- Upgrade/Flash the Firmware
- ↳ FAQs
- ↳ Computer Configuration Requirements
- ↳ Steps Instructions
- ↳ Uninstall the “Production Tool”
- MP3 Player Troubleshooting
- ↳ Turned Off Automatically After Boot
- ↳ Can’t Play Music File
- ↳ Sound Only Comes Through One Side of the Headphones or Not At All
- ↳ Button Response Failure
- ↳ Player Can’t be Recognized When Connected to Computer
- ↳ The Micro SD Card Inserted in the Player Can’t Be Recognized by Computer
- Reset AGPTEK Player
- ↳ How to Reset AGPTEK Player
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